Canon Printer Error Code 1403 is a common issue that users encounter, and it usually indicates a problem with the printer's printhead. The printhead is a crucial component responsible for transferring ink from the cartridges to the paper. When Error Code 1403 appears, the printer may become non-functional, refusing to print until the issue is resolved.

In this guide, we’ll explore the causes behind Error 1403, provide step-by-step troubleshooting solutions to fix it, and offer tips on how to prevent this issue from occurring in the future.

What is Canon Printer Error Code 1403?

Canon Printer Error 1403 is typically related to a printhead malfunction. Canon printers rely on their printheads to deliver ink onto the page during printing. When the printhead becomes damaged, misaligned, or unreadable by the printer, Error 1403 will appear on the display or in the printer status monitor. This error prevents the printer from functioning and needs to be resolved before printing can continue.

The primary causes of Error 1403 include:

1. Faulty or Damaged Printhead: The printhead may be damaged or malfunctioning due to wear and tear, clogs, or internal failures.

2. Misalignment or Improper Installation: If the printhead is not installed correctly or has become dislodged, the printer will not be able to read it properly.

3. Dirty or Clogged Printhead Contacts: Dust, dirt, or dried ink may have accumulated on the electrical contacts, preventing proper communication between the printer and the printhead.

4. Outdated or Corrupted Firmware: Sometimes, a software or firmware issue can lead to communication problems between the printer and the printhead.

5. Use of Non-Genuine or Incompatible Printheads: Using third-party or incompatible printheads may cause the printer to reject them, resulting in Error 1403.

Now, let’s go through the steps to troubleshoot and resolve this error.

Step 1: Restart the Printer

Before diving into more advanced solutions, it’s worth trying a simple restart. Sometimes, Error 1403 can be a temporary glitch, and restarting the printer might clear the error.

1. Turn Off the Printer: Press the power button to turn off the printer.

2. Unplug the Printer: Disconnect the printer from the power source.

3. Wait for a Few Minutes: Leave the printer unplugged for about 2-3 minutes.

4. Reconnect and Power On: Plug the printer back in and turn it on.

Once the printer has restarted, check if the error is still present. If it persists, move on to the next steps.

Step 2: Remove and Reinstall the Printhead

A common cause of Error 1403 is an improperly seated printhead. Reseating the printhead can often resolve the issue. Here’s how to do it:

1. Turn Off the Printer: Make sure the printer is powered off before proceeding.

2. Open the Printer Cover: Open the top cover or access door of the printer to access the ink cartridges and printhead.

3. Remove the Ink Cartridges:

   1. Gently press down on the ink cartridges to release them from their holders.

   2. Remove each cartridge one by one and set them aside in a clean, safe place.

4. Remove the Printhead:

   1. Look for the printhead assembly inside the printer.

   2. Carefully lift the printhead lever or latch (if applicable) to release the printhead.

   3. Gently remove the printhead from its slot.

5. Inspect the Printhead:

   1. Check the printhead for any visible damage, debris, or ink clogs. If you notice any, proceed to clean it (see Step 3).

6. Reinstall the Printhead:

   1. Align the printhead with the slot and gently insert it back into place.

   2. Secure the printhead by lowering the lever or latch.

7. Reinstall the Ink Cartridges: Insert each ink cartridge back into its respective slot.

8. Close the Printer Cover: Close the printer cover and turn the printer back on.

Once the printer powers up, check if the error is gone. If Error 1403 persists, move to the next step.

Step 3: Clean the Printhead and Contacts

Dirt, dried ink, or debris on the printhead’s electrical contacts can prevent the printer from properly communicating with the printhead, leading to Error 1403. Cleaning the contacts may resolve the issue.

1. Turn Off the Printer: Power off the printer before handling the printhead.

2. Remove the Ink Cartridges and Printhead: Follow the steps mentioned in Step 2 to remove both the ink cartridges and printhead.

3. Prepare a Cleaning Cloth: Use a soft, lint-free cloth slightly dampened with distilled water or isopropyl alcohol.

4. Clean the Printhead Contacts:

   1. Gently wipe the metal contacts on the back of the printhead.

   2. Be careful not to touch the print nozzles, as this could cause damage.

   3. Allow the contacts to dry completely before reinstalling the printhead.

5. Clean the Printer’s Cartridge Holder:

   1. Use the same cloth to clean the electrical contacts inside the printer where the printhead connects.

6. Reinstall the Printhead and Cartridges: Once everything is clean and dry, reinstall the printhead and ink cartridges as described in Step 2.

Turn the printer back on and see if the error has been resolved. If not, the printhead may be defective or damaged.

Step 4: Replace the Printhead

If cleaning and reseating the printhead does not fix Error 1403, the printhead itself may be faulty or damaged beyond repair. In this case, you may need to replace the printhead.

1. Check Printhead Compatibility:

   1. Ensure that the replacement printhead is compatible with your printer model. Refer to your printer’s manual or the Canon website for the correct part number.

2. Order a New Printhead:

   1. Purchase a genuine Canon replacement printhead from an authorized dealer or Canon’s official website.

3. Install the New Printhead:

   1. Follow the same steps outlined in Step 2 to remove the old printhead and install the new one.

   2. After installation, perform a printhead alignment or cleaning cycle to ensure proper functionality.

Once the new printhead is installed, check if the error has been resolved. If you are still experiencing issues, proceed to the next step.

Step 5: Update or Reset the Printer Firmware

Sometimes, Error 1403 may be related to outdated or corrupted printer firmware. Updating the firmware or performing a reset may resolve communication issues between the printhead and the printer.

1. Check for Firmware Updates:

   1. Visit Canon’s official website and search for the latest firmware updates for your printer model.

   2. Download and install any available firmware updates by following the on-screen instructions.

2. Reset the Printer:

   1. Perform a hard reset by turning off the printer, unplugging it from the power outlet, and waiting for 5 minutes before plugging it back in.

   2. After plugging the printer back in, power it on and check if the error is gone.

If the firmware update or reset resolves the issue, your printer should function normally again.

Step 6: Contact Canon Support

If none of the above steps resolve Error 1403, it is recommended to contact Canon customer support for further assistance. The error could be related to a deeper hardware problem that requires professional repair.

1. Gather Printer Information:

   1. Have your printer’s model number, serial number, and error details ready when contacting support.

2. Explain the Troubleshooting Steps:

   1. Inform the support representative about the steps you’ve already taken to resolve the error.

3. Follow Canon’s Guidance: Canon support may provide additional instructions, or they may recommend sending your printer for service if necessary.

Preventing Canon Printer Error Code 1403

To prevent Error 1403 and extend the life of your Canon printer’s printhead, follow these maintenance tips:

1. Use Genuine Canon Ink: Always use genuine Canon ink cartridges to ensure compatibility and reduce the risk of printhead damage.

2. Perform Regular Printhead Cleaning: Run printhead cleaning cycles periodically to prevent ink clogs and maintain optimal print quality.

3. Handle the Printhead with Care: When installing or removing the printhead, avoid touching the electrical contacts or nozzles to prevent damage.

4. Keep the Printer Clean: Regularly clean the printer’s interior and exterior to prevent dust buildup that can interfere with the printhead’s performance.

5. Avoid Prolonged Inactivity: Use the printer regularly to prevent ink from drying up and clogging the printhead.

Conclusion

Canon Printer Error 1403 is a common printhead-related issue that can disrupt printing operations. By following the troubleshooting steps in this guide, you can resolve the error and restore your printer to working condition.

To recap:

1. Restart the printer and check if the error clears.

2. Remove, clean, and reinstall the printhead to ensure proper contact.

3. Replace the printhead if it is faulty or damaged.

4. Update the printer’s firmware or reset the printer if necessary.

If none of these steps resolve the issue, contact Canon support for further assistance.